YOUR PRIVACY

Privacy Notice

Understand how your information is handled when you use our website and contact our team.

Website privacy notice

This notice describes the contact and browsing features on solaeaesthetics.com, the website of SOLAÉ Aesthetics by Smile Avenue in Dubai.

Contacting us

When you send an enquiry, we use your name, email address, optional telephone number, selected treatment and message to respond and help arrange a consultation. Enquiries are sent to info@solaeaesthetics.com. An enquiry is not a confirmed appointment. Please do not submit medical records, photographs or sensitive medical information through this form.

Website operation

Our hosting and email services process information needed to deliver the website and enquiries. Technical access and security logs may include your IP address, browser information and request times. Administrative access and backups are restricted. Website enquiries and clinical records are different; ask the clinic about its clinical-record privacy arrangements.

Maps and external links

Google Maps is not embedded until you choose “Load Google Maps”. Loading it connects your browser to Google. Links to Instagram, WhatsApp and Google open services governed by their own privacy terms; these providers may process data outside the UAE. You can contact us by phone instead.

Analytics

No optional analytics service is enabled by this notice. If optional analytics is introduced, the website will provide a separate choice before loading it.

Your information and questions

To ask about information held about you, request a correction or deletion, or withdraw your enquiry-contact consent, email info@solaeaesthetics.com. Requests are subject to applicable retention and legal requirements. You can also call +971 50 948 2379 or visit Villa 97, Street 17C, Al Wasl Road, Umm Suqeim 3, Dubai.